Last Updated: January 2025
Overview
Thank you for shopping at Trippy420.us! We strive to provide you with high-quality products and the best customer service. If you’re unsatisfied with your purchase, we’re here to help.
Returns
Our return policy is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
- The product must be unused and in the same condition you received.
- The product must be in its original packaging.
- A receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer. To initiate a return, please contact us at info@trippy420.us with your order details, and we will provide you with the return instructions.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to your original payment method.
Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the item is defective or damaged upon arrival.
Exchanges
If you need to exchange a defective or damaged item, please contact us within 30 days of receiving your order. We will assist you with exchanging the product for the same item or a similar one.
Non-Refundable Items
Some items may not be eligible for a return, such as:
- Gift cards
- Opened or used hygienically sensitive items
Damaged or Defective Items
If you receive an item that is defective or damaged, please notify us immediately at info@trippy420.us. We will arrange for a replacement or a full refund, depending on the nature of the issue.
Contact Us
If you have any questions about our refund and returns policy, please feel free to contact us at info@trippy420.us for questions related to refunds and returns.